Tracking Numbers
Create tracking numbers, manage call flow, configure & install dynamic number insertion
Creating Tracking Numbers
Managing Numbers, Routing and Call Flow
- Change a tracking number’s name
- Modify the call flow of a tracking number
- Set up call notifications and/or missed call alerts
- Using the Advanced Call Flow builder
- Route callers based on an IVR menu input
- Route calls based on time and day
- Route calls to a recording or text-to-speech message
- Forward inbound SMS to an email address
- Understanding the call flow
- Decommission a tracking number