WildJar's AutoPlay integration gives automotive dealerships the ability to push phone calls and data into your AutoPlay account at the end of each call, including the call recordings.
Prerequisites
You will need to contact AutoPlay to obtain the below details in order to configure the WildJar + AutoPlay integration:
- Dealership ID
- Yard ID
- Lead Source
Getting Started
To enable AutoPlay integration, follow the below steps:
- Select Integrations from the sidebar.
- On the AutoPlay tile, click Configure.
- Select the number from the Tracking Numbers list that you want to integrate into AutoPlay. If a number is already enabled, it will show a tick icon next to it.
- The configuration for the tracking number will show on the right hand side of the number list.
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Complete the details as as necessary. The Lead Title and Lead Notes fields also allow you to include WildJar variables, which dynamically insert call data when pushing into AutoGate.
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Click Save.
Calls to this tracking number will now be pushed through to AutoPlay. If you have additional numbers you need to integrate, please repeat the steps above.
Available Variables
Call data variables for WildJar's AutoPlay integration are enclosed by a two pairs of square brackets and can be placed within the text in supported fields, as required. A full list of supported variables is below:
| Variable | Description |
| [[account]] | Account number |
| [[accountName]] | Account name |
| [[area]] | The area the calling number is located in |
| [[audio]] | URL of the call recording |
| [[caller]] | The caller ID of the caller |
| [[callerHash]] | SHA256 hashed caller ID |
| [[country]] | The country the calling number is located in |
| [[date]] | The call start time/date |
| [[dateStartGMT]] | The call start time/date in GMT |
| [[dateStartLocal]] | The call start time/date in the account time zone |
| [[dateStopGMT]] | The call end time/date in GMT |
| [[dateStopLocal]] | The call end time/date in the account time zone |
| [[did]] | The WildJar tracking number |
| [[DTMF]] | lead scorer digit entered |
| [[DTMFname]] | lead scorer description |
| [[duration]] | Total call duration (including ring and talk time) |
| [[firstTimeCaller]] | If the caller is new or returning |
| [[id]] | The unique call identifier |
| [[IVR:id]] | The unique ID of the option selected on the IVR |
| [[IVR:name]] | The name of the selected IVR option (eg. Sales) |
| [[IVR:option]] | The digit selected on the IVR (eg. 1) |
| [[localTime]] | The call start time in the account time zone |
| [[location]] | The location of the calling number |
| [[network]] | The network of the calling number (mobile, geo) |
| [[recordingUrl]] | URL of the call recording |
| [[source]] | The tracking number source (eg. Google Paid) |
| [[state]] | The state the calling number is located in (eg. NSW) |
| [[status]] | Call status (eg. answered, missed, abandoned) |
| [[talkTime]] | Talk time of the call |
| [[target]] | The answer point the call was transferred to |
| [[targetHash]] | SHA256 hashed answer point |
| [[timestamp]] | Call timestamp |
| [[timezone]] | Call time zone |
| [[webCampaign]] | The utm_campaign the call was attributed to |
| [[webKeyword]] | The keyword the call was attributed to (if tagged in ad URL) |
| [[webMedium]] | The web medium the call was attributed to (eg. cpc) |
| [[webSource]] | The web source the call was attributed to (eg. google) |
| [[webUser]].[[webSession]] | The GA Client ID of the call |